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CANCELATION
You can cancel the order before we ship the package out, no extra fee.
RETURN & REFUND (Unused)
RETURN & REFUND (Used)
We stand behind our line, all our products are backed by a 30-day exchange or money back guarantee (effective from the date of delivery) for MANUFACTRING DEFECT, PACKING ERROR, MISSING PARTS, MISSING IN TRANSIT, WRONG ITEM DILIVERED. For the defective or damaged product, customer must contact us first and provide photos of the defective product. We hold no liability for cases like normal use, malicious damage after delivery or damage result from improper using method.
TIPS: Before use the item, we recommend having a check to ensure the item is in good condition and is exactly what you ordered.
Any refunds made by us will be processed back to the original payment method when you placed your order. (Please note that you will not be reimbursed for the original shipping charges. )
If refund honored, it may take 3-7 business days to return to your payment account. Do check with your bank if not display within this period.
To complete a return/refund/replacement request, email our Customer Care team smalloxygenconcentrato@outlook.com.